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<channel>
	<title>Eric Sagalyn, User Advocate.</title>
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	<link>http://ericsagalyn.com</link>
	<description></description>
	<pubDate>Wed, 04 Mar 2009 02:07:37 +0000</pubDate>
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		<title>Drync Becomes MacWorld&#8217;s Highest Rated Wine App; Pubic Radio Tuner on &#8220;All Things Considered&#8221;</title>
		<link>http://ericsagalyn.com/2009/03/drync-becomes-macworlds-highest-rated-app-pubic-radio-tuner-on-all-things-considered/</link>
		<comments>http://ericsagalyn.com/2009/03/drync-becomes-macworlds-highest-rated-app-pubic-radio-tuner-on-all-things-considered/#comments</comments>
		<pubDate>Wed, 04 Mar 2009 00:20:27 +0000</pubDate>
		<dc:creator></dc:creator>
		
		<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://ericsagalyn.com/?p=132</guid>
		<description><![CDATA[March has started out with a bang for projects I&#8217;m involved with.
First, Drync was rated the 4 out of 5 mice by MacWorld Magazine, making it their top rated Wine App!  My favorite quote:
With its slick interface and a reliable search engine, Drync Wine lets you keep track of the wines you’ve drank, the wines [...]]]></description>
			<content:encoded><![CDATA[<p>March has started out with a bang for projects I&#8217;m involved with.</p>
<p>First, <a href="http://www.macworld.com/article/139106/2009/03/wineapps.html">Drync was rated the 4 out of 5 mice by MacWorld Magazine</a>, making it their top rated Wine App!  My favorite quote:</p>
<blockquote><p>With its slick interface and a reliable search engine, Drync Wine lets you keep track of the wines you’ve drank, the wines you own, and the wines you’d like to add to your cellar.</p>
<p>What’s most appealing about Drync Wine is the ease with which you can add to your cellar journal. The app gives you two options. First, you can search for a particular brand and then add your rating and notes with the tap of a button. It’s ridiculously easy.</p></blockquote>
<p><em>Slick interface</em>?  <em>Ridiculously easy</em>?  Awesome.</p>
<p>Second, today as I was heading to pick up my son from daycare, I turned on WGBH just in time to catch<a href="http://www.npr.org/templates/story/story.php?storyId=101386651"> Jake Shapiro of PRX talk to Robert Siegel about the Public Radio Tuner on &#8220;All Thing Considered.&#8221;</a> I love the way they position the story:</p>
<blockquote><p>Newspapers and TV networks are being forced to re-imagine themselves or decline — and in some cases, as with Denver&#8217;s Rocky Mountain News last week, they fail completely. Likewise, public radio stations are contending with MP3 players and podcasts for listeners, sometimes successfully, sometimes not.</p>
<p>Thanks to new technology, there&#8217;s a new way for those stations to compete. The Public Radio Tuner was developed by a consortium of public radio entities and has become one of the top free software applications on Apple&#8217;s iTunes store.</p></blockquote>
<p>I&#8217;m truly proud and honored to be part of this effort.</p>
<p>Oh, and to top it off, Public Radio Tuner crossed a million – a million – downloads at the end of February. Sweet!</p>
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		<item>
		<title>Public Radio Tuner the number one music app!</title>
		<link>http://ericsagalyn.com/2009/02/public-radio-tuner-the-number-one-music-app/</link>
		<comments>http://ericsagalyn.com/2009/02/public-radio-tuner-the-number-one-music-app/#comments</comments>
		<pubDate>Thu, 12 Feb 2009 14:07:09 +0000</pubDate>
		<dc:creator></dc:creator>
		
		<category><![CDATA[App Store]]></category>

		<category><![CDATA[Mobile]]></category>

		<category><![CDATA[iPhone]]></category>

		<guid isPermaLink="false">http://ericsagalyn.com/?p=128</guid>
		<description><![CDATA[
As of today, the Public Radio Tuner is the most downloaded free music app in the store. It&#8217;s currently three places in front of another awesome music app, Pandora.  In fact, it&#8217;s the 18th most  downloaded app, right behind some app called Facebook (and who has heard of them?)
So why the sudden climb? [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignnone size-full wp-image-129" title="tuner_list" src="http://ericsagalyn.com/wp-content/uploads/2009/02/tuner_list.png" alt="tuner_list" width="525" height="120" /></p>
<p>As of today, the <a href="http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewSoftware?id=296549398&amp;mt=8">Public Radio Tuner</a> is the most downloaded free music app in the store. It&#8217;s currently three places in front of another awesome music app, Pandora.  In fact, it&#8217;s the 18th most  downloaded app, right behind some app called Facebook (and who has heard of them?)</p>
<p>So why the sudden climb?  Well, outside of the obvious – that it fills a need of hundreds of thousands on public radio listeners who until now couldn&#8217;t listen to their favorite radio station when they were out of tower range – it&#8217;s because Public Radio Tuner is currently featured under &#8220;New and Noteworthy&#8221; in the App Store.  There&#8217;s nothing like the 10x accelerator of a worthwhile app being featured in the app store to make a move toward the top!</p>
<p>Congratulations to the Tuner team and collaborators!  This is well deserved!</p>
<p><a href="http://www.publicradiotuner.com/?page_id=2">Read more about the tuner.</a></p>
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		<title>Not much Latitude - why &#8220;always on&#8221; will never take off</title>
		<link>http://ericsagalyn.com/2009/02/not-much-latitude-why-always-on-will-never-take-off/</link>
		<comments>http://ericsagalyn.com/2009/02/not-much-latitude-why-always-on-will-never-take-off/#comments</comments>
		<pubDate>Sat, 07 Feb 2009 15:39:51 +0000</pubDate>
		<dc:creator></dc:creator>
		
		<category><![CDATA[Friend Finding]]></category>

		<category><![CDATA[Mobile]]></category>

		<category><![CDATA[User Experience]]></category>

		<category><![CDATA[web 2.0]]></category>

		<guid isPermaLink="false">http://ericsagalyn.com/?p=119</guid>
		<description><![CDATA[There&#8217;s been a lot of talk this week about Google&#8217;s new friend finding service, Latitude. As expected, there are two camps in the debate around the service: those people who think it&#8217;s awesome (they likely think everything else Google has ever done is awesome, too) and those who think Latitude is the perfect tool to [...]]]></description>
			<content:encoded><![CDATA[<p>There&#8217;s been a lot of talk this week about Google&#8217;s new friend finding service, <a href="http://www.google.com/latitude/intro.html">Latitude</a>. As expected, there are two camps in the debate around the service: those people who think it&#8217;s awesome (they likely think everything else Google has ever done is awesome, too) and those who think Latitude is the perfect tool to enable stalkers to track down and eat their children and/or significant other.</p>
<p>I fall into neither camp.</p>
<p>Frankly, I think the stalking angle is totally overblown.  Every story I&#8217;ve heard in the mainstream media about stalking via a mobile device goes something like this: A girl breaks up with her emo boyfriend.  Said emo boyfriend suddenly knows everything his ex-girlfriend is doing.  He says he can track her every move via her mobile phone, even when it&#8217;s off, so, like don&#8217;t try turning it off, because he can totally track her.  And, you know, he just really loves her and everything and he&#8217;s not really stalking, because it&#8217;s love, right?  He just wants to get back together!</p>
<p>The parents believe this is possible because they don&#8217;t really get the technology – they know it has GPS that can provide location so the leap to a kid who obviously understand technology better hacking into the phone isn&#8217;t a huge one.  The kid believes it because, well, she&#8217;s a kid and probably thinks Law and Order is a pretty accurate slice-of-life-for-a-cop show.  </p>
<p>More likely, the truth is he&#8217;s hiding in the bushes at night and showing up where she is because he&#8217;s physically stalking her with only the technology of a car or a bicycle. I spent the past three years with some ubersmart people making location aware mobile apps and I&#8217;ll tell ya, if they couldn&#8217;t hack into my phone or my phone&#8217;s network to locate me, the chance of your daughter&#8217;s obsessive techy boyfriend doing it is about zero.  Seriously, play the lottery. You have better chances. </p>
<p>Then we have the &#8220;awesome camp&#8221; who think that friend finding, as an idea, is pretty darn cool.  They see the possibilities of it. They imagine reliving college days always knowing where their friends are. They&#8217;d always know where the best party was because if their friends are all in the same place, its a good bet that&#8217;s a good party.  That would be awesome.</p>
<p>There&#8217;s a million use cases they make just like that. My spouse wants to know where I am so s/he can start dinner at the correct time.  My buddy wants to see if I&#8217;m at the bar yet, or if s/he has more time.  My parents want to know if I&#8217;m home so they can call me and come see their grandchild. Etc. Etc. Etc.</p>
<p>The problem is that there is a big non-stalker related downside to always on. For all the millions of ways it makes life easier, at some point or another everyone – everyone – does something that they don&#8217;t want someone else to find out about.  At the college party my girlfriend could be cheating on me.  As I&#8217;m on my way home, I could be stopping to get a present for my wife right as she&#8217;s finding me and it could ruin the surprise (or worse, bring up pointless arguments).  As for my parents, even though I&#8217;m home, I may not want them coming over.  </p>
<p>In each case, once the friend finder bites me,  everyone involved in the mishap has to make a decision about their future with the service.  It comes down to this: what&#8217;s easier, changing habits so that I turn off the finder every time I do something &#8220;secret,&#8221; or just discontinuing the service?  It&#8217;s a simple decision. Friend finders don&#8217;t really fulfill a need, they just make finding friends or loved ones a tad bit more convenient than making phone call, texting a message or emailing someone to collect the same information. And with Friend Finding, the risk of getting caught far outweighs the benefits, so I opt out. Once this happens to enough people, the critical mass (assuming there is one) disappears and the service as a whole becomes useless.</p>
<p>So, good for Google joining Loopt, Brightkite and Loki in the buddy finding parade.  I predict the same fate for Latitude as their Dodgeball service - a shiny, seemed-like-a-good-idea-at-the-time addition to the Google scrap heap.</p>
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		<title>Drync is in the new iPhone Commercial</title>
		<link>http://ericsagalyn.com/2009/01/drync-is-in-the-new-iphone-commercial/</link>
		<comments>http://ericsagalyn.com/2009/01/drync-is-in-the-new-iphone-commercial/#comments</comments>
		<pubDate>Mon, 26 Jan 2009 17:07:18 +0000</pubDate>
		<dc:creator></dc:creator>
		
		<category><![CDATA[App Store]]></category>

		<category><![CDATA[iPhone]]></category>

		<guid isPermaLink="false">http://ericsagalyn.com/?p=109</guid>
		<description><![CDATA[I have to say I was SUPER excited to find out this morning that Drync Wine&#8217;s icon is featured in the new iPhone commercial, &#8220;Read.&#8221; This is awesome for Drync, which is really starting to get it&#8217;s wings
On a personal note, this isn&#8217;t the first app icon to appear in Apple Collateral that&#8217;s I&#8217;ve been a [...]]]></description>
			<content:encoded><![CDATA[<p>I have to say I was SUPER excited to find out <img class="size-medium wp-image-110 alignright" title="screenshot_ad" src="http://ericsagalyn.com/wp-content/uploads/2009/01/screenshot_ad-300x170.jpg" alt="Drync in the new commercial" width="300" height="170" />this morning that <a href="http://www.drync.com/blog">Drync Wine</a>&#8217;s icon is featured in the new iPhone commercial, &#8220;<a href="http://www.apple.com/iphone/gallery/ads/">Read</a>.&#8221; This is awesome for Drync, which is really starting to get it&#8217;s wings</p>
<p>On a personal note, this isn&#8217;t the first app icon to appear in Apple Collateral that&#8217;s I&#8217;ve been a part of.  (WHERE was shown in the store demo reel when the app store first launched.)  It is, however, the first app icon to appear in an Apple Ad on TV and <em>the first icon I designed to appear in Apple collateral</em>. </p>
<p>Pretty, pretty cool. Congrats to all the Drync&#8217;ers!</p>
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		<title>Usability Experience Specialist One of the Best Jobs of 2009?  Really?</title>
		<link>http://ericsagalyn.com/2009/01/usability-experience-specialist-one-of-the-best-jobs-of-2009-really/</link>
		<comments>http://ericsagalyn.com/2009/01/usability-experience-specialist-one-of-the-best-jobs-of-2009-really/#comments</comments>
		<pubDate>Fri, 16 Jan 2009 23:50:47 +0000</pubDate>
		<dc:creator></dc:creator>
		
		<category><![CDATA[User Experience]]></category>

		<category><![CDATA[iPhone]]></category>

		<category><![CDATA[web 2.0]]></category>

		<category><![CDATA[Web]]></category>

		<guid isPermaLink="false">http://ericsagalyn.com/?p=100</guid>
		<description><![CDATA[So US News and World Report, the purveyor of fine business/college related lists, has made a list of the &#8220;30 careers that offer strong outlooks and high job satisfaction.&#8221; And what made the list? Well, Usability Experience Specialist, of course.
Really?  I mean, seriously?
I&#8217;ve secretly always considered my profession to be the Rodney Dangerfield of occupations.  Until, [...]]]></description>
			<content:encoded><![CDATA[<p>So <em>US News and World Report</em>, the purveyor of fine business/college related lists, has made a list of the &#8220;<a href="http://www.usnews.com/articles/business/best-careers/2008/12/11/the-30-best-careers-for-2009.html">30 careers</a> that offer strong outlooks and high job satisfaction.&#8221; And what made the list? Well, <a href="http://www.usnews.com/articles/business/best-careers/2008/12/11/best-careers-2009-usability-experience-specialist.html">Usability Experience Specialist</a>, of course.</p>
<p>Really?  I mean, seriously?</p>
<p>I&#8217;ve secretly always considered my profession to be the Rodney Dangerfield of occupations.  Until, say, the last three years it seemed that for most businesses building a useable product was an afterthought. Technology and developers seemed to carry the process of product development.  It was as if management teams thought:<em> I&#8217;ve got a great technology and great developers, so why wouldn&#8217;t this produce a great product?</em></p>
<p>I credit two big things with this seismic shift from a developer oriented product cycle to one driven by user experience: web 2.0 and the iPhone.  Companies like <a href="http://www.37signals.com/">37signals</a> built great products with that were surprisingly powerful wrapped in a simple to use minimalist design. On the phone side, Apple showed that a phone doesn&#8217;t have to be limitted by a numeric keypad and a small screen, but instead can have a rich graphical interface with only 4 physical buttons.   Both of these put the emphasis not only on great technology and the developers behind it, but have also shown a spotlight on how a great user experience and putting the user first can make an incredible difference.</p>
<p>So, as surprised as I am to see my profession finally gaining some deserved praise, I&#8217;m happy not only for the UX/UI practitioners out there, but for every person who buys a gadget or engages with a web app in the coming year. Friendly products are ahead!</p>
<p>[thanks to <a href="http://uxminute.wordpress.com/2009/01/14/having-split-personalities-isnt-such-a-bad-thing-after-all-being-a-usability-experience-specialist-in-2009/">Jenny Chang's UX Minute Blog</a> for drawing my attention to it.  Had she not added <a href="http://www.drync.com">Drync Win</a>e to your clippings, I never would have stumbled upon it! Hooray social media!]</p>
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		<title>Free iPhone App &#038; Your Server</title>
		<link>http://ericsagalyn.com/2009/01/free-iphone-app-and-your-serve/</link>
		<comments>http://ericsagalyn.com/2009/01/free-iphone-app-and-your-serve/#comments</comments>
		<pubDate>Tue, 13 Jan 2009 17:31:30 +0000</pubDate>
		<dc:creator></dc:creator>
		
		<category><![CDATA[App Store]]></category>

		<category><![CDATA[Product Launch]]></category>

		<category><![CDATA[iPhone]]></category>

		<guid isPermaLink="false">http://ericsagalyn.com/?p=95</guid>
		<description><![CDATA[I read today over on techcrunch that the Chipotle iPhone app has been removed from the store due to &#8220;request timeouts&#8221; (or, in layman&#8217;s tems, it&#8217;s been removed because it&#8217;s pissing  off tons of customer who can&#8217;t get their burrito orders through).
It&#8217;s funny – well, not ha-ha funny – to think that a large [...]]]></description>
			<content:encoded><![CDATA[<p>I read today over on <a href="http://www.techcrunch.com/2009/01/12/the-case-of-the-missing-burrito/trackback/">techcrunch</a> that the Chipotle iPhone app has been removed from the store due to &#8220;request timeouts&#8221; (or, in layman&#8217;s tems, it&#8217;s been removed because it&#8217;s pissing  off tons of customer who can&#8217;t get their burrito orders through).</p>
<p>It&#8217;s funny – well, not ha-ha funny – to think that a large and tech savvy company (they have great online ordering, I&#8217;ve been told) like Chipotle didn&#8217;t take into account server load when they released their app.  But, it&#8217;s not in the least bit surprising.  People just don&#8217;t understand the power of a free app with a compelling user benefit in the App Store</p>
<p>When the App Store first launched, I was a part of a team that launched one of the first apps. Our App was mostly web based and our team naively thought that our servers were up to task.  Of course we never expected 10000 week a day, much less 10000 downloads a day.  We had 10000 downloads before the store was even officially open!  Our servers were toast.  We&#8217;d get one up just to see three more down. In the time it took to get our servers back, we were handed a boatload of horrible 1 star reviews by the community, all saying that our app didn&#8217;t work. You&#8217;d think people would be nicer to a free app, right?</p>
<p>So, what&#8217;s the moral of this story?  Well, take it from someone who has been there (and the folks over at Chipotle will likely tell you the same), if you want to be free and you have a compelling app or well known brand, <em>and you want your users to like you</em>, you should consider the following:</p>
<ul>
<li>Take your projections for usage and multiply them by 100. That should keep you in the ballpark for the initial surge.</li>
<li>The first week or so in the app store is the biggest.  Once the novelty wears off, and your usage slows, you&#8217;ll want a server that scales down to meet the lower demand so you&#8217;re not throwing money out the window on unused bandwidth.</li>
<li>When you release an update, be prepared for a spike for the next couple of weeks.</li>
</ul>
<p>If you keep these things in mind when releasing an iPhone App that relies on a server for some of its core functions, you&#8217;re one big step closer to a successful app and happy customers.</p>
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		<title>21 Days of Wordpress</title>
		<link>http://ericsagalyn.com/2009/01/21-days-of-wordpress/</link>
		<comments>http://ericsagalyn.com/2009/01/21-days-of-wordpress/#comments</comments>
		<pubDate>Thu, 08 Jan 2009 16:07:03 +0000</pubDate>
		<dc:creator></dc:creator>
		
		<category><![CDATA[Wordpress]]></category>

		<guid isPermaLink="false">http://ericsagalyn.com/?p=93</guid>
		<description><![CDATA[My good friend Tim is in the midst of putting together The 21 Day of Wordpress.  Tim is a fantastic Wordpress developer (among other things) so there&#8217;s no doubt he&#8217;s going to have some tips and tricks that are worth their weight in gold.  
So far this looks to be an invaluable resource [...]]]></description>
			<content:encoded><![CDATA[<p>My good friend Tim is in the midst of putting together <a href="http://outthinkgroup.com/21-days-of-wordpress-tips/">The 21 Day of Wordpress</a>.  Tim is a fantastic Wordpress developer (among other things) so there&#8217;s no doubt he&#8217;s going to have some tips and tricks that are worth their weight in gold.  </p>
<p>So far this looks to be an invaluable resource for anyone develops blogs.  It&#8217;s also something that someone who blogs or is considering using Wordpress would find valuable, if only to better communicate with the person who is setting up their blog.  If you fit in either category, <a href="http://outthinkgroup.com/21-days-of-wordpress-tips/">it&#8217;s worth a look</a>.</p>
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		<title>Public Radio Tuner 1.1 Released</title>
		<link>http://ericsagalyn.com/2009/01/public-radio-tuner-11-released/</link>
		<comments>http://ericsagalyn.com/2009/01/public-radio-tuner-11-released/#comments</comments>
		<pubDate>Tue, 06 Jan 2009 22:28:01 +0000</pubDate>
		<dc:creator></dc:creator>
		
		<category><![CDATA[App Store]]></category>

		<category><![CDATA[Product Launch]]></category>

		<category><![CDATA[User Experience]]></category>

		<category><![CDATA[iPhone]]></category>

		<category><![CDATA[Client]]></category>

		<guid isPermaLink="false">http://ericsagalyn.com/?p=86</guid>
		<description><![CDATA[ I was super excited to get involved in this project as the &#8220;user experience&#8221; part of the team. To me, as a huge NPR fan, this is the ultimate iPhone application – it streams tons and tons of stations directly to your iPhone!   It&#8217;s the one app I wish I had when I used [...]]]></description>
			<content:encoded><![CDATA[<p> <img class="alignright" title="Public Radio Tuner 1.1" src="http://www.ericsagalyn.com/images/public-radio-tuner-local.jpg" alt="Public Radio Tuner 1.1" width="192" height="288" />I was super excited to get involved in this project as the &#8220;user experience&#8221; part of the team. To me, as a huge NPR fan, this is the ultimate iPhone application – it streams tons and tons of stations directly to your iPhone!   It&#8217;s the one app I wish I had when I used to do the train slog from Worcester to Boston.  So, it may come as no surprise that I&#8217;m proud to announce that the new version of the &#8220;official NPR&#8221; player is now out. <a href="http://www.publicradiotuner.com/?p=20">Check out the official announcement</a>.  </p>
<p>This is a significant upgrade from the previous version (of which I was not a part) and includes </p>
<ul>
<li>Bookmarking of favorite stations</li>
<li>Local stations (based on your current location)</li>
<li>Search station or browse them by State</li>
<li>Now playing indicator that quickly brings you back to the currently playing station</li>
</ul>
<p>Like I said, I&#8217;m proud to be part of this release.  <a href="http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewSoftware?id=296549398&amp;mt=8">Download the Public Radio Tuner now at the App Store</a>!</p>
<p><br/></p>
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		<item>
		<title>Welcome!</title>
		<link>http://ericsagalyn.com/2008/11/welcome/</link>
		<comments>http://ericsagalyn.com/2008/11/welcome/#comments</comments>
		<pubDate>Mon, 24 Nov 2008 23:21:50 +0000</pubDate>
		<dc:creator></dc:creator>
		
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		<guid isPermaLink="false">http://ericsagalyn.com/?p=82</guid>
		<description><![CDATA[After much tinkering and adding, I finally have a site I feel comfortable releasing to the public. Happy day!


Ok, for the first post, this is super lame.  For that, I appologize.  I&#8217;m just knee deep in client work and Drync stuff at the moment. You know, I had to replace the &#8220;Hello World!&#8221; [...]]]></description>
			<content:encoded><![CDATA[<p>After much tinkering and adding, I finally have a site I feel comfortable releasing to the public. Happy day!
</p>
<p>
Ok, for the first post, this is super lame.  For that, I appologize.  I&#8217;m just knee deep in client work and <a href="http://www.drync.com">Drync</a> stuff at the moment. You know, I had to replace the &#8220;Hello World!&#8221; default post with an inaugural post, right?
</p>
<p>
So, if you&#8217;re just dropping by and reading this, drop a line or write a comment or visit <a href="http://www.drync.com">Drync</a> or something.  Things will get cooking here after Thanksgiving.
</p>
<p>I promise.</p>
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