The idea behind it is simple: put all the content – text, pdf, audio and video – about a product on one page and make it easily filterable by a customer so they can immediately find the answer to their question. If it wasn’t there, we provided a loop with Get Satisfaction where customers can then ask the question. The loop is completed when question is answered in the Living Manual.

The 1.1 version of the Public Radio Player was a basic player app that had been downloaded literally millions of times. So with version 2.0 needing to support both live content from hundred of Public Radio stations and hundreds of On Demand programs like All Things Considered, as well search across both types of content, [...]

For Drync, I was responsible for UX, wires, design and branding. I even did much of the presentation layer coding, pushing the limits of webkit css. Drync Wine really gave me the opportunity to shine. In it’s first week in the app store it became the most popular wine app! Drync Wine »

The WHERE iPhone app was an unmitigated success. It was named to “What’s Good and Free in the iTunes App Store” by Lifehacker, an “Essential iPhone App” by ChannelFlip and named one of the “Ten iPhone Programs to Check Out” by Walt Mossberg. My responsibilities included the overall look and feel, including wireframing, product management, css, images and even defining the unique widget scroll wheel as the product’s defining feature.

The Where mobile app needed a companion web app to allow users to customize their phones. I wired and designed the drag and drop interface customers would use to add, reorder and delete widgets from their phones

At this point it’s almost hard to remember the mobile landscape prior to the iPhone. It was a world of 176 pixel wide screens (I drew the line there) and a up/down left/right interface