October 26th, 2010

The Mac App Store: A Game Changer

Since last Wednesday’s announcement of the Mac App Store. There’s been a lot of talk about how the Mac App Store is the death of choice (see Big Brother Apple and the Death of the Program) or that choice’s death has been grossly exaggerated (see Lies, Damn Lies, and Mac App Store Skeptics [Part 1 of 2] and Steve Jobs Isn’t Big Brother, and the Mac Remains Open [Mac Skeptics Part 2]). But I have yet to see anyone call the Mac App Store a game changer.

So I’m going to.

The Mac App Store, a game changer.
Ever heard of Bodega? No? It’s “Your corner store for Mac apps.”  It allows for the discovery and merchandization (I made that word up) of apps. It’s been around for about a year now, and, well… no one cares. So it was no surprise that, despite rumors, few people thought the Mac App Store would be a reality. On first glance, much like Bodega, it doesn’t really fulfill a need. As Matt Buchanan writes in Big Brother Apple and the Death of the Program the Mac App Store solves the problem of a kinda-sorta convoluted install process and turns it into flying icons and bouncing fun. Win!

Pffft. Think Apple would go through all the trouble of approving and curating apps to solve that? No way.

The Mac App Store is all about convergence. For developers it converges development efforts. Got your app ready for the iPhone? Want to make a couple of tweaks and make it run on the iPad? How about few more for the Mac? It’s a no brainer. Plus it opens the door for tens of thousands of games to hit the Mac, something Apple has never had. After all, the iPhone is the hottest gaming platform on earth.

For consumers it converges their devices. Currently some of the best app sync across your devices, providing an experience that takes your data and spits it out in a way that is custom made for how you use each device. Now imagine if all your apps did that. Start editing a movie on an iPad, complete it on your computer. Start a game of Madden on your computer, finish it on your AppleTV. With the App Store in place on all your devices, Apple will begin to recommend apps that work across your devices, with obvious benefits.

Clearly, convergent apps are more valuable to consumers. As a result, they will be downloaded more, thereby prompting developers to make convergent apps the norm.

Full screen apps, the untold story.
Why would Apple suddenly tout a feature that has been a part of Windows since it’s beginnings 25+ years ago, a feature that Apple, until now, has proudly askewed? To some, it seems like something that Apple should have done long ago. I mean, how many times have you lost the ability to move a window because the top of it is hidden behind a sticky bar? If you use Photoshop, you probably answered, “a lot.”

But Apple doesn’t care about that. In fact, they’d likely just blame that on a boneheaded UX decision by Adobe. Plus, Apple won’t allow that with the new App Store police, right?

The real reason for full screen apps is that with full screen apps it’s awfully simple to port iOS games to the Mac. Sure, you could argue that it makes no difference whether it’s fullscreen or floating in a window. But then you’ve likely overlooked what’s missing from a full page app: the Mac menu bar. Prior to full screen view all apps, no matter how trivial, needed to have a menu bar navigation. Lesser apps usually filled this with a couple meaningless menu items. Full blown apps use this for all sorts of things, often in confusing navigation structures.

But iOS apps don’t need a menu bar and many don’t have them. So by removing the menu bar, Apple has removed the barrier to entry for developers who didn’t have use for those menus. Now “porting” many of the most popular apps is simple. Just “res” it up from the iOS version and release (yes, I’m over simplifying, but you get the point). Angry Birds for the Mac? You betcha.

What about multi-touch games?
Well, luckily Apple has spelled that out for us too. It’s been releasing laptops with multitouch for a while now, and more recently released the Magic Trackpad. They’ve publicly stated that using a touch screen upright is hard, but what they haven’t said they won’t make a Mac with a touch screen monitor.

But pie in the sky predictions aside, Apple has made multi-touch pervasive on all their products. Without touching the screen directly, it’s a bit different to be sure. But much like a keyboard, it’s all about leaning orientation. Once you can figure out where your fingers need to be on the Magic Trackpad, playing a game of Cut the Rope will be second nature.

The iOS end around
Once again, Apple has pulled an end around. Many people were wondering how it was going to channel all this new development on its newest iOS platforms back to the Mac? Now we know. Not by putting iOS on the macs, but by giving it an app store.

February 12th, 2009

Public Radio Tuner the number one music app!

tuner_list

As of today, the Public Radio Tuner is the most downloaded free music app in the store. It’s currently three places in front of another awesome music app, Pandora. In fact, it’s the 18th most downloaded app, right behind some app called Facebook (and who has heard of them?)

So why the sudden climb? Well, outside of the obvious – that it fills a need of hundreds of thousands on public radio listeners who until now couldn’t listen to their favorite radio station when they were out of tower range – it’s because Public Radio Tuner is currently featured under “New and Noteworthy” in the App Store. There’s nothing like the 10x accelerator of a worthwhile app being featured in the app store to make a move toward the top!

Congratulations to the Tuner team and collaborators! This is well deserved!

Read more about the tuner.

January 26th, 2009

Drync is in the new iPhone Commercial

I have to say I was SUPER excited to find out Drync in the new commercialthis morning that Drync Wine‘s icon is featured in the new iPhone commercial, “Read.” This is awesome for Drync, which is really starting to get it’s wings

On a personal note, this isn’t the first app icon to appear in Apple Collateral that’s I’ve been a part of.  (WHERE was shown in the store demo reel when the app store first launched.)  It is, however, the first app icon to appear in an Apple Ad on TV and the first icon I designed to appear in Apple collateral

Pretty, pretty cool. Congrats to all the Drync’ers!

January 13th, 2009

Free iPhone App & Your Server

I read today over on techcrunch that the Chipotle iPhone app has been removed from the store due to “request timeouts” (or, in layman’s tems, it’s been removed because it’s pissing off tons of customer who can’t get their burrito orders through).

It’s funny – well, not ha-ha funny – to think that a large and tech savvy company (they have great online ordering, I’ve been told) like Chipotle didn’t take into account server load when they released their app. But, it’s not in the least bit surprising. People just don’t understand the power of a free app with a compelling user benefit in the App Store

When the App Store first launched, I was a part of a team that launched one of the first apps. Our App was mostly web based and our team naively thought that our servers were up to task. Of course we never expected 10000 week a day, much less 10000 downloads a day. We had 10000 downloads before the store was even officially open! Our servers were toast. We’d get one up just to see three more down. In the time it took to get our servers back, we were handed a boatload of horrible 1 star reviews by the community, all saying that our app didn’t work. You’d think people would be nicer to a free app, right?

So, what’s the moral of this story? Well, take it from someone who has been there (and the folks over at Chipotle will likely tell you the same), if you want to be free and you have a compelling app or well known brand, and you want your users to like you, you should consider the following:

  • Take your projections for usage and multiply them by 100. That should keep you in the ballpark for the initial surge.
  • The first week or so in the app store is the biggest. Once the novelty wears off, and your usage slows, you’ll want a server that scales down to meet the lower demand so you’re not throwing money out the window on unused bandwidth.
  • When you release an update, be prepared for a spike for the next couple of weeks.

If you keep these things in mind when releasing an iPhone App that relies on a server for some of its core functions, you’re one big step closer to a successful app and happy customers.

January 6th, 2009

Public Radio Tuner 1.1 Released

 Public Radio Tuner 1.1I was super excited to get involved in this project as the “user experience” part of the team. To me, as a huge NPR fan, this is the ultimate iPhone application – it streams tons and tons of stations directly to your iPhone!   It’s the one app I wish I had when I used to do the train slog from Worcester to Boston.  So, it may come as no surprise that I’m proud to announce that the new version of the “official NPR” player is now out. Check out the official announcement.  

This is a significant upgrade from the previous version (of which I was not a part) and includes 

  • Bookmarking of favorite stations
  • Local stations (based on your current location)
  • Search station or browse them by State
  • Now playing indicator that quickly brings you back to the currently playing station

Like I said, I’m proud to be part of this release.  Download the Public Radio Tuner now at the App Store!


Eric Sagalyn, User Advocate.

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